Privacy Policy

Last updated: 13 November 2026

Who we are

This website (pr-paving.co.uk) is run by PR Paving Services (“we”, “us”, “our”), 10 Milburn Drive, Upton, Northampton NN5 4UH. We are the data controller for the personal information you give us through this website.

If you have any questions about this policy or your data, contact us on 07563 389627 or at reynoldspaul2002@yahoo.co.uk.

What information we collect

When you fill in our quote form, we collect:

  • Your name
  • Email address
  • Phone number
  • Postcode
  • The service you’re interested in, plus any job details you choose to give us

We also collect some information automatically when you visit the site, such as your IP address, browser type, device, the pages you view and how you arrived at the site (for example, from a Google advert). Some of this is collected through cookies (see below).

How we use your information

We use the details you send us to:

  • Respond to your enquiry and arrange a site visit or quote
  • Carry out any work you go ahead with
  • Keep a record of enquiries and jobs

We use website and advertising data to understand how people find and use our site, and to measure how well our adverts are working.

We don’t sell your information, and we won’t send you marketing unless you’ve asked us to.

Our legal basis

Under UK data protection law (UK GDPR), we rely on:

  • Taking steps at your request before entering into a contract: when you ask us for a quote
  • Contract: when we carry out work for you
  • Legitimate interests: keeping business records and running our website securely
  • Consent: for non-essential cookies such as advertising and analytics cookies, which you can accept or decline through our cookie banner

Cookies

Our site uses cookies. Some are essential to make the site work. Others, such as Google Ads conversion tracking, are only set if you agree to them through our cookie banner. You can change your choice at any time using the cookie settings link on the site. For full details, see our Cookie Policy.

Who we share your information with

We only share your information where needed to run our business, with:

  • Our website host and website support provider, who keep the site running and store form submissions securely
  • Email providers, used to deliver form submissions to us
  • Google, for advertising and conversion tracking (only with your consent)
  • Third-party services embedded on our site, such as our Google reviews display and map (OpenStreetMap), which may receive basic technical information like your IP address when the page loads

Some of these providers may process data outside the UK. Where they do, appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

How long we keep your information

  • Enquiries that don’t go ahead: up to 12 months
  • Customer records: up to 6 years after the work is finished, for accounting, legal and guarantee purposes (including our 5-year work guarantee)

After this, your information is securely deleted.

Your rights

You have the right to:

  • Ask for a copy of the information we hold about you
  • Ask us to correct anything that’s wrong
  • Ask us to delete your information
  • Object to or ask us to restrict how we use it
  • Withdraw consent at any time, where we rely on consent

To use any of these rights, contact us using the details above. We’ll respond within one month.

Complaints

If you’re unhappy with how we’ve handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.